Health Tech Design | System Integration | Capstone Sponsor
Patient Story
Integrating an empathy-driven tool into Seattle Children’s electronic health record system, shaped by collaborative input across clinical, technical, and patient-facing roles, to bridge gaps in pediatric healthcare.


Overview
This project was completed for a University of Washington (UW) master’s capstone in collaboration with Seattle Children’s Hospital (SCH). As the patient-care experience can feel problem-focused, rather than human-focused, especially for children with severe neurological impairment, SCH’s Palliative Care Team* has been exploring the use of photos and stories (photo-narrative tools) to capture who a child is beyond their medical condition. Using input from clinical, technical, and administrative staff, and patient families, our team designed a prototype illustrating how the tool would integrate into Epic (the hospital’s electronic health record system), for use by clinicians and administrative staff. Our prototype is on track for implementation, with a research paper about its potential impact forthcoming.
*According to Mayo Clinic, palliative care is specialized medical care that focuses on providing relief from pain and other symptoms of a serious illness.
My Duties
Wireframes
Prototyping
Mockups
Usability testing
Data analysis
Duration
6 months
Team
SCH sponsors: project manager & physician
UW team: project manager/UX researcher, 2 UX designers, & me (UX designer)
Tools
Figma & FigJam
Google Workspace
Microsoft Loop
Open AI Sora
